Terms & Conditions

TERMS & CONDITIONS


TERMS & CONDITIONS

1. Hostel Conduct

At Blue Boutique Hostel & Suites we try and keep things fun and friendly, however, we are not a “party shack” and we ask all guests to be quiet in the bedroom and hall areas after 23:00  hrs. We also expect all guests to be considerate and respectful to one another and to hostel staff and to comply with the hostel rules. Guests are expected to clean and return any kitchen items they use and offensive, drunken or loutish behavior will not be tolerated and any guest acting in this manner will have their reservation canceled and be asked to leave. Smoking is not permitted anywhere inside our building, bedrooms or dormitories. We do however provide our guests with the exclusive use of our outdoor patio, garden and balcony’s, where smoking is permitted and ashtrays are provided. Any guest found smoking within the building will be asked to leave the premises immediately and will not be offered a refund.

2. Price & Taxes

Our prices include TVA and breakfast.
However, the Touristic Municipality Tax is charged upon check-in and has a cost of 2€/person per night. You can check more information about it on the following website: www.cascais.pt

3. Hostel Check-In Times

Check-in: at Blue Boutique Hostel & Suites is strictly between 15:00 and 23:59. Guests failing to check in by this time will automatically have their booking canceled and will not be allowed access to the Hostel. We have a 24-hour reception. In the event of a reservation being canceled due to a guest’s failure to check-in by 23:59, the fee for the first night’s accommodation will be charged.Check-out: between 10:30 and 12:00.

4. Cancellation Policy for Online Bookings

Blue Boutique Hostel & Suites has a 1-day cancellation policy. Cancellations must be made by 11 am the day before the scheduled arrival date. Late cancellations and no-shows shall be charged. Sorry, no exceptions.

5. Children

Due to the communal nature of hostel living, we are unable to accept families or groups with children under 12 years of age on the Dorms. We are sorry for any inconvenience this may cause, but our costumers still can book a Standard Room or one of our Suites. Children must be supervised at all times. Please be aware that due to the self-catering nature of the accommodation, household cleaning products are accessible in the hostel kitchen and bathrooms.

6. Pets

Sorry! Blue Boutique Hostel & Suites does not accept pets.