Terms & Conditions
TERMS & CONDITIONS
1. Hostel Conduct
At Blue Boutique Hostel & Suites we try and keep things fun and friendly however, we are not a “party shack” and we ask all guests to be quiet in the bedroom and hall areas after 23:00hrs. We also expect all guests to be considerate and respectful to one another and to hostel staff and to comply with the hostel rules. Guests are expected to clean and return any kitchen items they use and offensive, drunken or loutish behaviour will not be tolerated and any guest acting in this manner will have their reservation cancelled and be asked to leave. Smoking is not permitted anywhere inside our building, bedrooms or dormitories. We do however provide our guests with the exclusive use of our outdoor patio, garden and balcony’s, where smoking is permitted and ash trays are provided. Any guest found smoking within the building will be asked to leave the premises immediately and will not be offered a refund.
2. Hostel Check-In Times
Check-in: at Blue Boutique Hostel & Suites is strictly between 15:00 and 23:00. Guests failing to check in by this time will automatically have their booking cancelled and will not be allowed access to the Hostel. In the event of a reservation being cancelled due to a guest’s failure to check-in by 23:00, the fee for the first night’s accommodation will be charged.
Check-out: until 12:00.
3. Cancellation Policy for Online Bookings
Blue Boutique Hostel & Suites has a 1 day cancellation policy. Cancellations must be made by 11am the day before the scheduled arrival date. Late cancellations and no-shows shall be charged. Sorry, no exceptions.
Due to the communal nature of hostel living, we are unable to accept families or groups with children under 12 years of age on the Dorms. We are sorry for any inconvenience this may cause, but our costumers still can book a Standard Room or one of our Suites.
Children must be supervised at all times. Please be aware that due to the self-catering nature of the accommodation, household cleaning products are accessible in the hostel kitchen and bathrooms.
Sorry! Blue Boutique Hostel & Suites does not accept pets.